We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please go to our ‘Contact Us’ tab, to help us get this fixed for you ASAP. When you first contact us please include the following information;
Your Name, Order Number, Product Name and Code, Picture of the fault and a Description of the fault.
If you contact us via the ‘Contacts’ tab please have an image of the faulty item ready for when you receive a reply as you won’t be able to attach the image on the form just yet.
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