Please check the shipping option you selected, cut off times for ordering and the date which we said it will be shipped by. If it’s after 9pm on that date then it’s late. If it’s before the advised shipping date and you’ve had your dispatch email, then it’s on its way. Your shipping date has to have passed for us to be able to investigate where your order is.If your shipping date has passed, please contact us by going to the ‘Contacts’ tab on this page and have your order number ready.
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